Terms & Conditions

Last updated: 1/13/2026

Welcome to Zenora Mats. By accessing or using zenoramats.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing any products.

1. General

  • Zenora Mats operates this website to offer premium desk mats and related products.
  • By using this website, you confirm that you are at least 18 years of age or using the site under supervision of a parent or guardian.
  • We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Services

  • All product descriptions, images, prices, and availability are subject to change without notice.
  • We make every effort to display product colors and images accurately; however, actual colors may vary due to screen settings.
  • Zenora Mats reserves the right to limit quantities or discontinue products at any time.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.
  • Payments are processed through secure and trusted payment gateways.
  • We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or unauthorized transactions.

4. Orders & Cancellations

  • Orders can be cancelled only before dispatch.
  • Once an order has been shipped, it cannot be cancelled.
  • Zenora Mats reserves the right to cancel any order due to stock unavailability, incorrect pricing, or operational issues.

5. Shipping & Delivery

  • Shipping timelines are estimates and may vary due to courier services or external factors.
  • Zenora Mats is not responsible for delays caused by courier partners, natural events, or incorrect delivery details provided by the customer.

6. Returns & Refunds

  • Returns and refunds are governed by our Refund & Returns Policy.
  • Please review the Refund Policy carefully before making a purchase.

7. Intellectual Property

  • All content on this website, including logos, images, text, graphics, and designs, is the property of Zenora Mats.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Violate any applicable laws or regulations
  • Attempt to disrupt the website’s functionality or security

9. Limitation of Liability

Zenora Mats shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: support@zenoramats.com
🌐 Website: https://zenoramats.com